Jalisco Insurance Group was formed with the following core beliefs: treat people with respect, listen to their needs and provide a full explanation of their coverages, and make every effort to make sure they leave with the coverage they need.
We will not sell our client more coverage then they need to be fully protected and we will always understand that we all want the absolute best value for our money.
The answer is simple: we care.
Every agency wants your business and we are no different but where we differ is the quality service we continue to give even after we have your business. We want to be your trusted advisor. We're there when you need us. To answer any questions you may have or to help you process a claim, we work for you.
Jalisco agents will be available after hours and on weekends if the clients need to meet at the time. Our clients have the right to expect us to meet them when it is convenient for them, not when it is convenient for us. All we can offer our client is the best possible service and gratitude for their trust in Jalisco Insurance Group.
Billy Heinlein earned a BSEE from Cal-State Northridge University and he served as manager of engineering and then VP of product design for Clarion before getting into sales. His success as NSM / VP of sales for large electronic manufactures has provided him with a solid foundation is both sales and, most importantly, customer service. He along with his wife have started Jalisco Insurance Group with the goal of providing world-class customer service and providing our clients with a full explanation of their insurance coverages and what is available to them.
Maria Pelayo is a true multifaceted businesswoman. An entrepreneur and visionary who is highly family oriented, Maria is an accomplished business owner. She has run and owned Super Mercado Jalisco – a grocery store chain well-known within the Hispanic community – for over 25 years and manages 150 employees. She heads the Christ My Redeemer Foundation which is a ministry of Christ My Redeemer Bible Church, a foundation for women in need. With her great business management skills and customer service knowledge, Maria has recently decided to diversify her business portfolio by opening Jalisco Insurance Company with her husband. Maria says confidently, “Limits are set within you. I have no limits when it comes to developing a business into a successful one!” And there is no doubt she will prove this concept with Jalisco Insurance Group.
Cindy is bilingual, P&C licensed sales producer, with years of experience. She is a highly reliable, dedicated, and professional top performing employee. She has a remarkable customer service skills and goes above and beyond to fit the clients needs. She is very knowledgeable on how insurance works and her main goal is to provide the best customer service she can, and make sure you understand what you are purchasing, Cindy is very excited to be a part of our team and wants to make sure our clients feel completely satisfied.
Maria Antonia Rivero has extensive customer service experience working in various offices. She also has strong experience in relating information to others in a way that can be easily understood because she has been a homeschool teacher and tutor for over 12 years. Maria decided to pursue a lively career in insurance with Jalisco and we are truly excited to have her on our team!